Please read the following important terms and conditions before purchasing on our website. If you make a purchase this will be deemed a confirmation that they contain everything you agree to.
Please read the following important terms and conditions before purchasing on our website. If you make a purchase this will be deemed a confirmation that they contain everything you agree to. This Terms and Conditions is a legal agreement between you and Zero Proof Australia Pty Ltd. (“Zero Proof”) that sets forth the legal terns and conditions for use of this site, including purchase of goods from the website. Using this website and making purchases on this website represents your acceptance of these Terms and Conditions. If you disagree, do not use the website. Zero Proof reserves the rights, at its sole discretion, to change or alter these Terms and Conditions at any time by updating this agreement.
We are Zero Proof Australia Pty Ltd registered in Australia Our registered office is at: 12 Upward Street, Leichhardt, Sydney, NSW 2040.
If you buy goods on our site you agree to be legally bound by this contract. You may only buy goods from our site for non-business reasons. This contract is only available in English. No other languages will apply to this contract.
The key information we give you by law forms part of this contract (as though it is set out in full here).
Our Privacy Policy is available at www.lyres.com/privacy-policy Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
Below, we set out how a legally binding contract between you and us is made. You place an order on the site by completing our order form. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us. You place an order on the site lyres.com. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us. Simply add products to your shopping cart, click checkout, enter your information and purchase with your credit card , pay pal or afterpay account. Once successfully submitted you will be taken to a successful checkout page and receive your order confirmation via email. If you have set up an account you will be able to see your order history and status within your my account portal. If you’re not happy with your order, please tell us via the returns enquiry form on our website – we’ll always try to help you if we can. If you’ve have opened and consumed a portion of the product, no refund or exchange can be given.
We endeavour to ship your order as soon as possible. Your order should arrive within 3-10 business days by standard shipping. Please allow up to 4 days for your order to be dispatched. We cannot guarantee or provide a day of the week or time of day for delivery. *Please note if your order contains over 2 items, your delivery may be shipped in separate/multiple packages and arrive at different times. Shipping on orders of $60 USD or more are free in US (standard shipping only). For orders less than $60 USD, we deliver for $10 USD across U.S.A, and $17 to Alaska and Hawaii.
We accept the following credit cards and debit cards: Visa, Mastercard, AMEX, PayPal and Afterpay. We will do all that we reasonably can to ensure that all of the information you give us when paying for the goods is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy https://lyres.com/privacy-policy/ or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us. Your credit card or debit card will only be charged when the goods are dispatched. All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:
The price of the goods:
The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example, the goods:
We must provide you with goods that comply with your legal rights.The packaging of the goods may be different from that shown on the site.While we try to make sure that all weights, sizes and measurements set out on the site are as accurate as possible, and that the colours of our goods are displayed accurately on the site, the actual colours that you see on your computer may vary depending on the monitor that you use.Any goods sold:
will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.
Please contact us using the contact details at the top of this page, if you want:
You may be required to provide photographs of the damaged goods so we can investigate into the shipping/packaging process to ensure this won’t happen again. If there is a problem when receiving your order, please contact us as soon as possible so that we can assist you with the appropriate refund or replacement. To enable the Customer Service team to efficiently address your enquiry, please provide your order number, full name and contact details.
Spend $60 USD and get free standard shipping Across North America, otherwise we deliver for $10 USD across North America. Applies only to www.lyres.com. Minimum spend must be accrued in one transaction and excludes tax. Shipping/handling charges will not be eligible to contribute towards the required minimum spend. No promo code required. Discount will automatically be added to the cart once spend threshold has been met. Not redeemable for cash. Discount threshold must be met after a discount/promo code has been applied. Does not apply to subtotal prior to discounts applied.
This Welcome code is valid for one transaction for new customers only. New customers must have a valid email address and be signed up to receive the Lyres.com emails. The Code will be sent via email. This code cannot be used across sets, bundles, cases and already discounted items online. This code cannot be used in conjunction with any other offer and used in one transaction.
The Welcome Code will not be replaced, refunded or redeemed if lost. The Welcome Code is not redeemable for cash and cannot be used to pay for gift cards. One-time use per customer. Lyre’s reserves the right to cancel at any time.
This Birthday code is valid for one transaction and must be used in one transaction. This code cannot be used across sets, bundles, cases and already discounted items online. This code cannot be used in conjunction with any other offer. The Birthday Code will not be replaced, refunded or redeemed if lost. The Birthday Code is not redeemable for cash and cannot be used to pay for gift cards. One-time use per customer. Lyre’s reserves the right to cancel at any time.
The Topup code is valid for one transaction with a valid email address and must be signed up to the Lyres.com emails. The Topup code must also be used in one transaction. This code cannot be used across sets, bundles, cases and already discounted items online. This code cannot be used in conjunction with any other offer. . The Topup Code will not be replaced, refunded or redeemed if lost. The Topup Code is not redeemable for cash and cannot be used to pay for gift cards. One-time use per customer. The Topup code is sent at Lyre’s discretion. Lyre’s reserves the right to cancel at any time.
Purchase any Lyre's 700ml (23.7 Oz ) Bottle at Lyre’s Spirit Co Store on Amazon.com to receive a complimentary bottle of Classico Grande 25.4 oz. The bottle of Classico Grande 25.4 oz must be added to your cart in order for the promotion to apply. Classico Grande 25.4 oz can be found on Amazon here: https://www.amazon.com/dp/B09KMGBT4J. Offer available from November 20/11/23 & ends midnight PT 27/11/23. Purchase any bottle of 700ml (23.7 Oz ) on the Lyre’s Spirit Co Store on Amazon, add a bottle of Classico Grande 25.4 oz and add code Free1Lyres at checkout to receive a complimentary bottle of Classico Grande 25.4 oz—one free Classico Grande 25.4 oz per order during the offer period. Multiple orders or items in an order do not entitle you to more than one free Classico Grande 25.4 oz. The complimentary Classico Grande 25.4 oz will be dispatched with the relevant items from the qualifying order. Shipping and delivery costs are not included. Lyre's reserves the right to cancel the offer or offer a substitute of equal value. While stocks last. This offer does not apply to online gift vouchers, gift sets/bundles, or sale items. The offer is available until stated otherwise, and Lyre's reserves the right to close, cancel, or change the promotion at any time. The Classico Grande 25.4 oz cannot be substituted for any other item, cash, or credit, and no refunds or exchanges exist. The promotion is subject to Lyre's general promo code terms and conditions. This offer is only available to residents in United States of America
Up To 40% Off on Lyre’s Spirit Co Store on Amazon. Offer ends 11:59pm PST Thursday 30th November 2023. Prices as marked. No exchanges or refunds are possible on this range of discounted products. Offer only available to United States of America residents and subject to availability on Amazon.com store. Lyre’s reserves the right to cancel the offer at any time. Discount is not available on online gift vouchers. Promo can be combined with other offers. Lyre’s general promo code terms and conditions apply. The offer is available until stated otherwise, and Lyre's reserves the right to close, cancel, or change the promotion at any time.
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:
We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with:
Please contact us as soon as possible. If you and we cannot resolve a dispute using our internal complaint handling procedure, we will let you know that we cannot settle the dispute with you. All disputes will be resolved by binding arbitration. You may not act as a class representative in any class action lawsuit. The laws of Australia, Northern America, England and Wales will apply to this contract.
No one other than a party to this contract has any right to enforce any term of this contract.
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